If you are already sending claims to the health funds, either manually / via another software or have already registered with each health fund, then you do not need to register again with the health funds. If this is you, then go to straight to step 2.

If you have never sent a claim to a health fund before nor have registered with the health funds yet, then you will need to start at step 1.

Step 1 – Register provider/s with each health fund

Each fund is different in their registration process. Some will require a form to be completed and signed, while others require an online form to be completed.

Forms required

The table below lists all downloadable and online forms to register a new provider number with the funds. Depending on the fund, it takes anywhere from one to three weeks to process these. Most funds will email you once your registration is processed–just make sure to check your Spam/Junk folder as they sometimes get sent there. In case there was no notification email, we recommend that you call or email them a week after you send the forms to check if they are processed.

Links are accurate as of 13 October 2022 but may be changed by the funds any time.

Step 2 – Get your practice ID for BUPA

BUPA is the only fund that will assign you a practice ID. We need this practice ID so we can add it to your eClaims. It goes with the claim when it gets sent electronically to BUPA. Without it, they will reject the claim.