Batch Handler

The Batch Handler shows the claim batches and batch status for a single doctor. Its used to prepare transactions for transmission to Medicare or health insurance companies. As you prepare the batch for processing eClaims does a series of checks to identify common errors and give you the opportunity to correct these errors before sending the claim online.

How to open the batch handler

 

Claims are separated into one of the four types. Medicare, Veterans, Immunisation and Private. Claims are submitted in batches for each doctor individually for each type of batch.

Medicare is used for Medicare bulk billing claims.

Veterans contains claims processed by the Department of Veterans’ Affairs

Immunisation for immunisation batches that are lodged electronically but paid manually. How to pay off an immunisation batch.

Private for health fund claims.

 

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Doctor

The Doctor tab on the left of the screen shows a summary of information about the doctor who provided service to the patients in the batch.

The number (10) is the Doctor number in the eClaims database.

The doctors name. The system displays name in the format Surname, Title, First Name.

Prov is the doctors Medicare Provider number.

Service Type indicates the type of Doctor. The different service types are General, Specialist or Pathology.

 

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Not sure what each heading means, try hovering your mouse over the Batch, D of L,NV, Sts or S headings at the top of the screen for more information.

Batch is the batch number. If it is a current batch this field will be empty.

D of L is the Date of Lodgement. If it is a current batch this field will be empty.

Date Rcvd is the date that payment was received.

Amt Claim is the amount that was claimed when making the claim.

Amt Rcvd is the amount received back from the claim.

Run is a number provided by Medicare for a batch.

NV is the number of vouchers in the batch.

Sts is the claim status. For more information on status codes refer to batch status codes.

S indicates the Service Type. Service Types are Medicare, Veterans, Immunisation, Private.

 

If the Amt Claim and Amt Rcvd are the same then payment has been received for the entire amount claimed. If the Amt Rcvd is less than Amt Claim you will need to check the exception report to identify the reason why payment was not made.

 

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View displays the Batch Details screen. The batch details screen displays the individual invoices in a batch.

Close will close any current CUR batch and change the status to CLS. No further modifications can be made to transactions within the batch once the batch is closed. Opens the Select Service screen.

Assi is used to assign the batch after it has been closed. When a batch is assigned the status is changed to SND and a batch number is added. It gives the option to do Online Patient Verification and to Print Batch details.

Paym receipts payment on a batch when it is received.

Arch archives the batch once it has been receipted. Archiving removes the batch from the list and it’s important to use this only when batches are completely settled.

Print gives the option to print a Batch Summary List to the screen, printer or file. You can chose to print the summary for those transactions currently in the handler or include archived batches also.

Curr shows the details of the current batch.

Exit closes the Batch Summary screen.