Getting started with eClaims

As part of the initial setup new eClaims transaction based users are provided with a 1 hour training session. eClaims is a complex program with a lot of functionality and it’s lot to get to know in just an hour. Additional training is available if required but rather than require you to pay for additional training below are links to a few areas from our online help/wiki on the topics that are covered in the initial training to get you started in eClaims.

 

Setting up the practice

How to add or modify practice details

 

Adding a doctor

How to add a doctor in eClaims

 

Setting up a printer

Printer setup

 

Adding a patient

How to add a patient

How to add referral details

 

Adding a health fund

How to add a health fund

How to add the patient’s health fund details

Health fund fee setup

Importing health fund fees

 

Billing a patient

How to bill Medicare

How to bill a health fund

How to bill a private patient

How to bill a third party

How to bill workers compensation

 

Batch Handler

How to send claims online

Batch handler batch status

 

Comms Centre

Sending off a batch

Receiving files

 

Processing payments

How to make a batch payment

Making adjustments to a batch

 

How to refund a payment